How public spaces are structured

Station hall, Utrecht CS, 1997. Main problem for departing passengers: how to get in. Main problem for arriving passengers: how to get out.

Station hall, Utrecht CS, 1986, psychological impression. Same position as left picture. Which psychological principles are applied in this design?

Liverpool street station, London, 1985. Entering this station it is difficult not to see the sign posts.

Tram station, Amsterdam, 1995. What is the difference between this tram information system and the psychological impression of Utrecht CS?

Improving public transport with psychology, articles:

Decision making of vending machine users Discords in signposting. From buttons for fingers towards graphics for brains Less other train accidents on level crossings Logo, complex company logo Logo, 1 logo, 9 interpretations Passenger reactions and passenger actions: improving public transport Pictogram, lift and arrows Pictogram, muster station confusion Naming public transport lines for passengers Naming ring roads Naming targets for way finding A new conceptual structure for passenger information? The information street. The right way for wrong driving way signs Threats and opportunities for wayfinding systems Turn right please, navigation screens should obey perception Structuring departures on dynamic displays. Structuring chaotic space with a visual list Why car park signs should lie

Bewegwijzeraars moeten meer egocentrisch werken Cognitieve psychologie & OV Communiceren met de OV-chipkaart Kijken achter de horizon, orientatie scherm autonavigatie Hoe onderzoek je het denken van reizigers Met het OV naar het Oog van de reiziger OV kan reizigers geen verstoringsinfo geven Teksten en grafische symbolen op automaten Vertrektijd is passe, leve de afteltijd. Waarom vergeet de reiziger check-out bij de OV-chipkaart

Improving non-public transport applications with psychology:

Interface, GUI and web. Public transport: signposting, dynamic displays, (e-card) ticket vending machines, train traffic control. How to organize our life in a technical future.   Train driving: ETCS mmi: high speed train driving using cognitive psychology.

Contact

Leonard Verhoef. +31 (30) - 231 44 97 Parkstraat 19 3581 PB Utrecht Nederland humanefficiency.nl verhoef@humanefficiency.nl Chamber of commerce, trade register, subscription number: 39057871.