ICTAanmeldenJargon.
Unclear who (no personal pronoun).
Onduidelijk: Eigen pagina aanmaken. of Naar eigen pagina.
Naar uw pagina.






ICTUitloggen.Jargon.
Unclear who (no personal pronoun).
Onduidelijk: Eigen pagina aanmaken. of Naar eigen pagina.
Sluit pagina [naam].






ICTInloggen.Jargon.
Unclear who (no personal pronoun).
Onduidelijk nieuwe of oude.
Naar uw pagina.






ICTCloud.Incorrect, it is not cost/energy free, self deciding when coming and going.Internet drive.It is an user maintained, e-physical place, needing cleanup to reduce (energy) costs.






ICT

A visual and conceptual chaotic presentation.Subjects, options.Lineair list of options (menu), ordered using frequency of use.






ICTTooltipIt is doesn’t need to be a tip nor a tool (anymore).Details.






ICTCookie.Methaphor, incorrect (You don’t get baked dough. You give personal infomation. This negative fact gets a positive emotional load (getting a cookie).Personal data and behaviour recorder.Your behaviour and personal data is recorded/used/sold and the data is beyond your control.






ICTRegistreren.Jargon.
Unclear who (no personal pronoun).
Eigen pagina maken.
Persoonlijke gegevens vastleggen.






ICTAccount (aanmaken).Jargon.
Unclear who (no personal pronoun).
Eigen pagina maken.






ICTCyber (-crime, -war).Synonym with emotional load.E-






ICTBarcode. [Streepjescode.]Design form for designer to choose.
Designer’s task driven.
Product id. (identification)How user can identify a product.
User’s task driven.






ICTQR-code. (Quick Response.)Design form for designer to choose.
Designer’s task driven.
Product id. (identification)How user can identify a product.
User’s task driven.






ICT



E-crime. E-unsafety.






Transp. roadJargon.
Unclear who (no personal pronoun for emergency service).
Flashing light is pronoun for the other car.






Transp. pub.



City transport, metro(politain).
E.g. Docklands Light Railways, London, UK.
Indication of the location target (city) of the passenger.






Transp. pub.



City transport, metro(politain).
E.g. Docklands Light Railways, London, UK.
Target location of passenger in words and graphics.






Transp. pub.



City transport, metro(politain).
E.g. Docklands Light Railways, London, UK.
Target location of passenger in words and graphics.






Transp. pub.



Assembly point.






ICTComputer illiterate.Interface designer has insufficient knowledge of psychology.Human illiterateDesigner is human illiterate.






ICT

Designer is human illiterate, having no knowledge of psychology. Humiliating.Psychobeet.Interface designer has knowledge of psychology. So, user has no problems using the interface.






General

Digital is part of technical antonym: digital - analogue.Electronic.







ICT

Digital is part of technical antonym: digital - analogue.E-safety.







ICTGamification.Just another word for existing word.E-simulation.






ICTInfobeet.Designer is human illiterate, having no knowledge of psychology. Humiliating.Psychobeet.Interface designer has knowledge of psychology. So, user has no problems using the interface.






ICTStreaming (of movies, television programs).The opposite (not on demand television), is a stream of data as well.On demand (of user).The antonym is: provider programmed - user selected.






ICT













ICT

Taak.






ICTZandloper   ⌛

Progress control. Voortgangsindicator.Compatible with task of user:
control of the execution of a command and planning of his next action.






ICTMouse.Metaphor visual. ...Hand pointer (versus finger keys).Compatible with task actions of user.






ICTJoystick.

Finger pointer.Compatible with movements of user.






ICTWastebasket.

Version control.Compatible with task of user: version/back-up control.






ICT

Micro-computerSize is the difference between this and other computers. Part of a weight scale: desk- lap- hands- hand- en wrist-top/held.






ICT

Micro-computerSize is the difference between this and other computers. Part of a weight scale: desk- lap- hands- hand- en wrist-top/held.






ICTFolder, file list.Singular word for group of elements. ...Files.







ICTFormaat (bv. van datum).Error: transation.
Size is not meant.
Schrijfwijze.






Transp. pub.RER (Réseau Express Régional) [Paris express metro].Indication of the location target (region) of the passenger.






Transp. road

Ambiguous: wrong lane or being lost?
Sign: Unclear who is red car, you or other driver (no personal pronoun).
Ghost driving.duidelijk woorden taal Word ghost expresses extreme dangerous and confusing situation. Unusual sign alerts to unusual situation.






Transp. road

Error: there is no long distance.Contactless automatic e-payment (24/7).Driver’s task actions related.






Transp. road

Met betaalpas 24/7.






Transp. road

Mixing up man-machine antonym. Geen machine of automaat beslist maar mens op afstand. ...Telebrugwachter.De brugwachter zit op afstand,
bedient meer bruggen, kan afgeleid zijn en
kan u mogelijk niet zien.
Opletten dus!






FinanceCaisses Automatiques. ...

Payment machine
Selve service tickets. (24/7).








Financeduidelijk woorden taal kaart
duidelijk woorden taal kaart
Preposition of place missing (the orientation of the card).duidelijk woorden taal kaart







FinanceDeposito.

Vaste spaarrekening.Rente en looptijd liggen vast.






Finance

Distributeur de billets (24/7). [ATM]






Finance

Mixing up man-machine antonym. Human bank clerk or a money machine (7x24)?Banknote/money e-issuing.
E-geldmachine/apparaat (24/7).








Finance

Mixing up man-machine antonym. Human bank clerk or a money machine (7x24)?Parking ticket payment machine. Not man - man but machine - man.






FinanceRecht(en) parkeerrecht, Jargon.Kosten (omit ’recht’).







FinanceVrij (parkeren).Gratis.Compatibility languages high.






Finance

Mixing up man-machine antonym.Money transfer window.Human clerk not a machine (24/7).






Transp. road

Preposition of place without a noun.duidelijk beelden duidelijk beelden Preposition of place with a noun.






Transp. road

Preposition of place: driving on or towards circle road, driving clockwise or anti-clockwise?ringweg ...







Transp. road

Mixing up man-machine antonym. Not a human officer is controling but a machine.Contrôles vitesse.Driver’s task related: Your speed is being watched 24/7.






Transp. road

Technology (old camera) used, is described.
(Speed control sign UK.)






Transp. road

Technology used is described.
Not automatic: no permanent repeated actions for driver.
Contrôles vitesse.Driver’s task related: Your speed is being watched.






General

Not correct when user actions are required, e.g. startup, insert money. Correct when no user actions are required, e.g. automatic money transfer, central heating.Machine or device.When user actions are required, (There might be no human actions for the operator.)






GeneralNumber. E.g. client, bill.RedundantE.g. client 123456789.






General

No permanent machine actions
and no user actions required.
Wasmachine.Like: dishwasher (machine).






FinanceTarief.

Kosten/prijzen.User language.






Finance

Not automatic because user action is required.Geldmachine/apparaat.There is a machine 24/7, no human casher.






FinanceHypotheek.

Huislening/ huisverwaarding.Common words. Compatible with personal loan.






FinanceHypotheekgever.

Huiswaardegever.Compatible with task action of bank client.






FinanceHypotheeknemer.

Huiswaardenemer.Compatible with task action of bank.






Finance

The machine is not:
a human teller (casher).
Not automatic: user action is required.
E-teller, Banknote/money
issuing machine. Geldmachine/apparaat.
There is a machine (not a human operator).
User action is required.






ICT

Mixing up man-machine antonym. Human metaphor error. Synonym with emotional load.E-Machine.Essential is: no human operator but a machine.






ICT

Mixing up man-machine antonym. Human metaphor error.

Essential is: no human operator but a machine operated by electronics..






ICTSocial media.Social is a human characteristic. E-mail to everybody/selected group. E-flyer.






ICTTwitter.E-(mail) flyer.
[Dutch: vlugschrift.]






Finance



Betaalapparaat, betaler.Paying, that is what the user does.






FinanceDebit.

Bij(storting)/ontvangen.Compatible with task of user.






FinanceDebitcard.

Prepaid (payer).Compatible with task action of user (prepaying.). Old plastic card technology independent.






FinanceFactuur.

Rekening.Common language.






FinanceAanslag (belasting).

Rekening.Common language.






FinanceNota.

Rekening.Common language.






FinanceCredit [krediet].Jargon finance.
Unclear who (no personal pronoun).
Af/lenen.Compatible with task of user.






FinanceCreditcard.Jargon finance.
Error: when the card has no credit.
Error: when mobile technology is used there is no plastic card.
Leenbetaler/afbetaler.Compatible with task action of user (loaning, nor yet paying.). Old plastic card technology independent.






Finance

Technology dependent: no pin with modern technology.
The card is not a pass/entrance card.


Compatible with actions of the user.
Technology independent.






Finance

Old technology Telepass (card), for new app/qr scantechnology.App.&scan payment.No plastic card movements but smart phone scan movements for renting an electric scooter.






FinanceBetaalkaart.

Betaler (e-card-, (smart)phone-,).Technology independent.






FinanceContactloos betalen (met pinpas).Error: there is a need for physical contact still.
There is no need for complex actions like insert (how) and sweep.
Touch (only) payment.Compatible with task action of user.






FinanceMutatie.

Betaling van/naar.






Finance



Zonder toestemming accepteren.Shows that important user action is omitted.






Finance



Betaalopdracht direct.
Met spoed uitvoeren.
Nu uitvoeren.








FinanceToeslag (voor upgrade naar duurdere trein).Jargon.Bijbetalen.Compatible with the action of the passenger.






FinanceAcceptgiro.

Betaalverzoek.Compatible with task of user.






ICT

Jargon ICT.







ICTAccessoires.Too vague.System commands.






Transp. pub. ovchipAccount registreren.

Uw OV-chip beheren via Internet.
[Control your OV-chip using the Internet.]
Familiar terms.






ICTBook. E.g. phone book.

Phone numbers.







ICTAdvanced.

Infrequently used.Compatible with task actions of user.






Transp. pub. ovchip

Error: the passenger does not announce his arrival as in a hotel or airport.

Compatible with user task action: prepaying.






Transp. pub. ovchip



(Reis)tegoed verhogen [increase debit].
Opwaarderen [upgrade].
Contante storting [cash payment].
Automatische storting [automatic payment].






ICTApp.

(Internet) program.Compatible with user action (connecting to the Internet).






ICTApplication.

Program.






ICTApply.

Do.Congruent with do/nodo/undo/redo/doing/stop doing.






ICTAssistant.






Compatible with human memory processes.






ICTGo to (on button).


Metaphor human. ...

User is in command, not technology/ designer.






ICTBanner (promotional).Design form, no user content.Advertisement.That is what the content is.






ICTBar. E.g. taskbar, toolbar.

Commands (list of commands).







Transp. pub. ovchipBasistarief [basic fee].

Instapkosten. Vaste (reis)kosten, opstaptarief,
startgeld, starttarief, begintarief. [starting fee]
User action related.






ICTBasket.

Orders.







ICTMand(je), winkel-.

Bestellingen.







ICTWinkelwagen.

Bestellingen.







Transp. road

Compatibility languages low.Circle road/line.duidelijk woorden taalCompatibility languages high.






Transp. road

Compatibility languages low.Circle road/line.duidelijk woorden taalCompatibility languages high.






Transp. pub. ovchip



Geschatte reiskosten.
Afrekening vergeten.[Estimated travel costs.]






ICTBroadcast (sent to all).

Recipients (list).







ICTBrowser.(Web)program (reader).






Cancel.Cancel what?Stop doing . . .
Abort . . .
Congruent with do/nodo/undo/redo/doing/stop doing.






Transp. pub. ovchipCheck-in.

Voorschot betalen [prepayment].Common meaning for passengers.






Transp. pub. ovchipCheck-out.Uncommon meaning for public transport bus and train passengers.Afrekenen [(final) payment].That is what happens.






ICTCity. E.g. ANWBcity.Metaphor.Omit word city.






ICTClick here.Design form, no user content.More about . . .Content.






ICT

Customise.






Transp. pub. ovchipControle.[Check.]

Conducteur (heeft kaartje gezien).
[Guard (checked your ticket).]
That is what happenend.






Transp. pub. ovchipCoulance. [Indulgence.]

Vergoeding (voor fout vervoerder).
[Compensation mistake of company.]






ICTDatabase.











ICTDesk. E.g. helpdesk.

Omit word desk.






ICT



Command(line).That is what the user does:
commanding a computer.






ICT



Overview.Trend of evaluated user values.






ICTDownload.

Copy program
(from . . . to this computer).
Familiar words. That is what happens.






ICT



Handsheld (computer).Compatibility using a weight scale: desk/ lap/ hands/ hand/ wrist held.






ICT



Handsheld (computer).That is what the user does.






ICTFavourite.

Frequently used.Compatible with task of the user.






ICTGallery.

Plural of the singular word: e.g. formats, pictures.






ICT

The action of the user is not:
graphical (whatever this is).
The task of the user is not: moving physical objects in a physical world.
PUI ((Icon)Pointing User Interface)







ICT





Compatible with human memory processes.






ICTHot.

Frequently used.Compatible with task of the user. Antonym is: (in)frequently used.






ICTHourglass.   ⌛

Progress indicator.Compatible with user task:
control the execution of a command and planning his next actions.






ICTSitemapIt is not a map (2-dimensional presentation of a 2-dimensional content).Contents (table of).It is a list (of contents).






ICT



Go to
document, computer,network, webpage.
Compatible with task action of the user.
Scale concept.






ICT



Handsheld (computer).Part of a weight scale: desk- lap- hands- hand- and wrist-top/held.






Information. ...Unspecific.Public transport info.
Hotel info.
Tourist info.
Content related words and more specific.






Transp. pub. ovchipInstaptarief [entrance fee]. ...

Instapkosten [entrance costs].That is what the meaning is.






ICT





Size is the difference between this and other computers. Part of a weight scale: desk- lap- hands- hand- en wrist-top/held.






ICT





Size is the difference between this and other computers. Part of a weight scale: desk- lap- hands- hand- en wrist-top/held.






ICT

Jargon marketing.

Part of a weight scale: desk- lap- hands- hand- en wrist-top/held.






ICTKarakter.Error: translation.
Niet persoonlijkheid maar teken.
Teken (letters).






ICT

Aim, unclear how to achieve this aim.

That is what it is.






ICT



Omit word loket. Website. e-AmsterdamE- is common terminology (email).






ICT

ICT-kennis.






ICT

Digital is part of technical antonym: digital - analogue.

E- is common terminology (email).






Transp. road

Compatibility languages low.Circle road/line.duidelijk woorden taal Compatibility languages high.






Transp. roadThere is no graphic for
what is not allowed.
Kiss and ride.Stopping a few seconds is allowed.






Transp. roadVolg (route naar verderop niet aangegeven bestemming).Via.Compatibility languages high. Shorter.






ICTCyborg (of press agency Bloomberg).E-journalist.






ICTMacro.Error: wrong word.
Makro means very large.
User commands.
(User) customised commands.






ICTMain menu.

Contents.







ICTMain menu.

Contents.







ICT



Command(s list).That is what it is.






ICT



Computer in living room.






ICTNormal.dot (MS-Word).Customisations.






ICT

Metaphor visual.Laptop (computer).Part of a weight scale: desk- lap- hands- hand- en wrist-top/held.






ICTNotificatie.Error: translation.Melding.Common wording.






ICT



Do . . . .Use noun and verb e.g. close window.






ICTPortal.

Sites. E.g. housing sites.Plural of the singular word e.g. formats.






Transp. pub. ovchip



Using Internet.






Transp. pub. ovchip



Gekocht product
op ovchipkaart zetten.
[Put the product you bought on your card.]
Task action of the passenger.






Transp. road

Infrequently used word.
Error: wrong word.
Circle road/line.duidelijk woorden taalCompatibility languages high.






Transp. pub. ovchip





No passenger payment actions.
Technology (chip) independent.






ICT





Part of a weight scale: desk- lap- hands- hand- and wrist-top/held.
E- is common terminology (email).






Transp. road

Infrequently used word.
Error: wrong word.
Circle road/line.duidelijk woorden taalCompatibility languages high.






Transp. road

Infrequently used word.
Error: wrong word: périphérique is an area, not a line.
Circle road/line.duidelijk woorden taalCompatibility languages high.






Transp. road
Outer/inner loop (of circle road). traffic ring roads wording ...

Belt, circle, peripheral, ring or round way, which word is the best choice?

Met klik meer.



Ambiguous: inner lane of circle road or inner circle road (in case of two circle roads).Circle road, (anti)clockwise. ... Not ambiguous.






Transp. road

Compatibility languages low.Circle road/line.duidelijk woorden taalCompatibility languages high.






ICT

Desktop (computer).Compatibility using a weight scale: desk- lap- hands- hand- en wrist-top/held.






ICTPersonal.xls (MS Excel).

Customisations.xls.That is what the user does.






Transp. pub. ovchipProduct activeren [activate product].

Product op de ovchipkaart zetten.
[Put the product you bought on your card.]






ICTProgram.

Commands.That is what the user does.






ICTRecycle bin.

Version control.Compatible with task of user: version/back-up control.






Transp. pub. ovchipReishistorie [Travel history].

Gemaakte reizen/trips [Trips made.].






Transp. pub. ovchipReizen op saldo [debit travelling].

Prepaid (payer).Known concept (prepaid phone payer).






FinanceRelatie (bank).Incongruent (van-naar). Unclear who (no personal pronoun).Naarrekening.Congruent: van-/naarrekening.






FinanceRekening (bank). Bij overschrijving.Incongruent. Unclear who (no personal pronoun).Naarrekening.Congruent: van-/naarrekening.






FinanceTegenrekening.Incongruent.
Unclear who (no personal pronoun).
Naarrekening.Congruent: van-/naarrekening.






ICTRepeat.Redo.Compatibility using same verb: do/nodo/ undo/ redo/ doing/ stop doing.






ICTResults.

Be more specific e.g. Files found.More content.






Transp. road

Compatibility languages low.Circle road/line.duidelijk woorden taalCompatibility languages high.






Transp. roadRondweg.Cirkelweg.duidelijk woorden taalCompatibility languages high.






Transp. roadRoute.Via.Compatibility languages high. Shorter.






ICTRun.

Do.Human memory load low by: Compatibility using same verb: do/nodo/ undo/ redo/ doing/ stop doing.






Finance.Saldo.

Clear that the passenger is the owner.






ICTScreen button.Command screen button.






ICTSettings.Customisations.More clear that the options can be changed by the customer/user.






ICTSetup.Customisations.
Customise.
More clear because the option is set by the customer/user.






ICTSituatie.Design form, no user content.Beschikbare plaatsen bv.Mention content.






General





Compatibility using a weight scale: desk- lap- hands- hand- en wrist-top/held.






General













General

Technology used is described.

Compatibility using a weight scale: desk- lap- hands- hand- en wrist-top/held. Driver’s actions related: handholding.
Task related (take with you). Using line/fixed phone - wireless/mobile phone antonym.






General

Technology used is described.Mobiele telefoon (Dutch).Compatibility using a weight scale: desk- lap- hands- hand- en wrist-top/held. Driver’s actions related: handholding.
Task related (take with you). Using line/fixed phone - wireless/mobile phone antonym.






General

Technology used is described.(Téléphone) mobile.Task related (take with you). Using line/fixed phone - wireless/mobile phone antonym.






General

Correct: distance long, no physical presence.






ICTSpecial. E.g. paste special.Design form, no user content.Infrequently used pasted options.






ICTStandard.Unclear which standards.Program chosen customisations.






ICTStart.

Do.Compatibility using same verb: do/nodo/ undo/ redo/ doing/ stop doing.






ICT

Het geluid herkennen is het probleem van de techniek.Tekst begrijpen.Begrepen worden door de technoek is het probleem van de gebruiker.






ICT

Recognition of spoken text is a problem for technology.(Spoken) text understanding.Being understood by technology is the problem of the user.






ICTVirtual (reality).Why a new, uncommon, jargon word?E(lectronic)-reality.Existing, common, known word/abbreviation.






ICT

Jargon ICT.Contact. E-chat (versus man-chat, chat machine (versus: Chat with collaborator 8-17,7/7.).






ICTStart (button) (Windows).

Command.Task of technology is: carrying out commands of user.






ICTStyle.Singular word for text/graphic choices.Formats/ Lay outs
for text/graphic choices.








Public

Different types of humans (man,woman, child) for a group (just equeal humans). (Meanign of the sign is: Assembling point for humans in case of emergency, not for families only.). duidelijk woorden pictogram icon







Public

Digital is part of technical antonym: digital - analogue.Gelid (Governmental Electronic identification). E- is common terminology (email).






General

Antonymous background (black-white visual contrast) presentation, obscuring non-antonymous objects (vase - 2 faces). Pictures having the same luminance contrast direction, e.g. a black man and a black woman on a white background.






Public signs

Antonymous background (black-white visual contrast) presentation, obscuring two non-antonymous object (dolphins).






Transp. road

Antonymous background (black-white visual contrast) presentation, obscuring two non-antonymous object (list of destinations and (white) arrows).






Transp. road

Antonymous background (black-white visual contrast) presentation, obscuring non-antonymous object (tunnel). One picture having the same luminance contrast direction, i.e. a black tunnel on a white background.






Transp. road

Antonym (turn right prohibited) not shown. Antonym shown: turn left ok, turn right prohibited.






Transp. road Meaning: pedestrian area for all types of humans.
• not: singles not allowed,
• not: male - female couples only,
• not: males with young girls only.








Transp. road duidelijk pictogram icon Different types of humans (man/woman) for a group (just equal humans). (Meaning: elevator, not hangout area.)







ICTTemplate.

Formats/ Lay outs.Plural of the singular word e.g. formats.






ICTTable.Design form, no user content.Mention content e.g. In stock.Content.






ICT



Handsheld (computer).Part of a weight scale: desk- lap- hands- hand- en wrist-top/held.






Transp. pub.Thalys.

To Paris (trains to).Compatible with target of passenger.






ICTTheme.Singular word for text/graphic choices.
Error: Theme is content, that is not meant.
Formats/Lay outs
for text/graphic choices.








ICTTools.

Commands.Compatible with user task actions.






Transp. pub. ovchipTransacties.

Betalingen [payments].That is what the passenger did.






Public signs

Een aangegeven doel heeft altijd een uitgang en een zijde.Centrum.Korter.






Public signsStadtmitte. [City centre].Compatibility languages low.Centre (e.g. city).Compatibility languages high.






Public signsGeographical knowledge needed to understand the orange city shaped sign (Brussels).Rather general and international icon for city centre.






ICT

Laptop (computer).Part of a weight scale: desk- lap- hands- hand- and wrist-top/held.






ICTUnder construction.Omit.






Transp. pub.



City transport/ metro(politain).
E.g. Docklands Light Railways, London, UK.
Indication of the location target (region) of the passenger.






Transp. pub.



City transport/ metro(politain).
E.g. Docklands Light Railways, London, UK.
Target location of passenger in words and graphics.






Transp. pub.



City transport, metro(politain).
E.g. Docklands Light Railways, London, UK.
Target location of passenger in words and graphics.






Transp. pub.



Airport shuttle.The airport is where the passenger wants to go.






Transp. pub.



To London.Compatible with aim of passenger.






Transp. pub.



Stop train.There might be a train having less travel time.






Transp. pub.



Intercity.A city is where the passenger wants to go.






Transp. pub.



Long distance train.Short or long distance is where the passenger wants to go.






Transp. pub.Vending machine (train ticket).

Quick tickets. ...
Queuejumper ...
Passenger does’t want an unpredictable queue at the ticket window.






Transp. pub.



City transport, metro(politain).
E.g. Docklands Light Railways, London, UK.
Target location of passenger in words and graphics.






Transp. pub.



City transport, metro(politain).
E.g. Docklands Light Railways, London, UK. elevated train chicago
Target location of passenger in words and graphics.






Transp. pub.



City transport, metro(politain).
E.g. Docklands Light Railways, London, UK. elevated train chicago
Target location of passenger in words and graphics.






Transp. road

Jargon technical.
The car driver does not want to go to (motorway) M10. Ambiguous: two directions.
Destination names. E.g. the motorway Florence, Pisa, Livorno:
Lipifi is ...
The road name shows where the passenger wants to go. No direction confusion






Transp. pub. ovchipVaste voet [fixed level].

Instapkosten. Vaste (reis)kosten, opstaptarief,
startgeld, starttarief, begintarief, [starting fee].






ICTVisit us.Design form, no user content. Refer to content (e.g. rooms available).






ICTWelcome.

Omit.






ICTWidget.Program (commands) (set).






ICTWindow.

Area.Not form specific.






ICTWizard.



Compatible with human memory processes.






Transport road

Ambiguous: wrong lane or being lost?
Unclear who (no personal pronoun).
Ghost driving. ...That is what the meaning is: lethal, unexpected, unbelieveable.






Transport roadCruise control. ...It is not a cruise and not control.E-maintained speed.